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CSB Bank Makes Loan Processing Faster, More Efficient with Wolters Kluwer Financial Services’ ComplianceOne

MINNEAPOLIS – April 20, 2011 – CSB Bank in Capac, Mich., announced today it has selected Wolters Kluwer Financial ServicesComplianceOne™ solution to help document lending and deposit transactions quickly, accurately and in compliance with federal and state regulations. Melissa Hopkins, manager of the loan processing department, said ComplianceOne has helped CSB Bank unite its commercial and mortgage loan processing operations on one platform and increase efficiency throughout the department.

“CSB Bank is committed to serving our communities and supporting local business owners,” Hopkins said. “ComplianceOne has helped us improve our ability to do so by allowing us to reduce the time devoted to processing mortgage and commercial loans. The solution has helped us achieve a smoother, faster lending workflow, so we’re able to focus more time on the needs of our customers.”

Hopkins said the solution’s ability to help her staff locate and retrieve the forms needed for each type of transaction helps eliminate unnecessary paperwork and its user-friendly interface helps simplify compliance-related tasks. She said the bank can more quickly and easily provide a Good Faith Estimate on mortgage loans than it could before, for example.

Hopkins also said the thorough training and follow-up she and her staff received on using ComplianceOne have allowed for an easy, uncomplicated transition from the bank’s previous documentation solutions. The bank had been using Wolters Kluwer Financial Services’ ARTA Lending and another provider’s loan documentation solution for its two business lines.

“Converting to one solution for commercial and mortgage lending is much more convenient and will help us better position the bank for increased loan volume in the future,” Hopkins said. “Throughout the transition, the ComplianceOne team has been attuned and responsive to our needs. We know we can rely on its prompt attention when we have questions or our business and compliance needs change.”

ComplianceOne is a single, integrated documentation solution designed to help financial institutions more effectively manage compliance for loan and deposit account transactions. The solution connects the major areas of an institution’s business to its core processor through one, easy-to-manage user interface. These areas include deposit, consumer, commercial and mortgage lending, Individual Retirement Accounts (IRAs) and administration. Built upon the compliance knowledge and experience behind Wolters Kluwer Financial Services’ Bankers Systems brand, ComplianceOne also offers institutions integrated access to many of Wolters Kluwer Financial Services’ Wiz compliance analytics tools.

For more information on ComplianceOne, please visit www.WoltersKluwerFS.com/One

About Wolters Kluwer Financial Services

Wolters Kluwer Financial Services is a comprehensive regulatory compliance and risk management business that helps financial organizations manage operational, compliance and financial risk and reporting, and improve efficiency and effectiveness across their enterprise. The organization’s prominent brands include: FRSGlobal, ARC Logics for Financial Services, PCi, Compliance Resource Network, Bankers Systems, VMP® Mortgage Solutions, AppOne®, GainsKeeper®, Capital Changes, NILS, AuthenticWeb™ and Uniform Forms™. Wolters Kluwer Financial Services supports its global customers with more than 30 offices in 20 countries and is a leading worldwide provider of compliance and risk management solutions for the financial services industry, serving more than 15,000 banking, insurance and securities customers across the globe. Wolters Kluwer Financial Services is part of Wolters Kluwer, a leading global information services and publishing company with annual revenues of (2010) €3.6 billion ($4.7 billion) and approximately 19,000 employees worldwide. Please visit our website for more information.


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